Strategic Procedures

Strategic direction (DE)

Code Procedure Approval
DE-01 P1 Planning and strategic development 20/02/2015
DE-02 P1 Monitoring and measuring 20/02/2015
DE-03 P1 Revision of the system by the management 20/02/2015

Management of the quality and continuous improvement (MC)

Code Procedure Approval
MC-02 P1 Management of complaints, suggestions and congratulations 20/02/2015
MC-05 P1 Satisfaction of users 20/02/2015


Key Procedures

Academic management (AC)

Code Procedure Approval
AC-0104 P1 Access and admission 22/07/2016
AC-0201 P1 Enrolment 22/07/2016
AC-0401 P1 Delivery of official titles 22/07/2016

Teaching (DO)

Code Procedure Approval
DO-0101 P1 Design, verification, modification and accreditation of the degrees 22/07/2016
DO-0102 P1 Monitoring and improvement of the degrees 21/05/2013
DO-0103 P1 Suspension and expiration of a degree 21/05/2013
DO-0201 P1 Planning and development of teaching 25/09/2017
DO-0202 P1 Promotion of the degrees 21/05/2013
DO-0203 P1 Orientation to the student body 21/05/2013
DO-0204 P1 Orientation to the student body 21/05/2013
DO-0205 P1 Management of mobility 21/05/2013
DO-0301 P1 Public information and accountability 21/05/2013


Support procedures

Staff management (PE)

Code Procedure Approval
PE-01 P1 Management of PAS 25/09/2017
PE-02 P1 Management of PDI 25/09/2017

Management of purchasing and evaluation of dealers (CO)

Code Procedure Approval
PA-08 Management of services 30/10/2008

Documentary management (XD)

Code Procedure Approval
XD-01 Control of documents 21/05/2013
XD-02 Control of registers 21/05/2013

Management of the infrastructure and work environment (IA)

Code Procedure Approval
PA-07 Management of material resources 30/10/2008