Registries and evidences

Planning and strategic development

• Quality Policy and Objectives
• Mission and vision

Monitoring and measuring

• Dashboard

Revision by management

• Management review report of the system

Management of complaints, suggestions and congratulations (CSC)

• Register a CSC
• Internal management CSC procedure

Satisfaction of interest groups

• Monitoring report

Monitoring and improvement of the degrees

• Annual monitoring reports of the degrees

Planning and development of teaching

• Report of coordination actions
• Procedure for the monitoring and control of teaching

Promotion of the degrees

• Centre promotion plan

Orientation to the student

• Mentoring Action Programme
• Final report of the Tutorial Action Plan evaluation

Management of external academic internships

• Criteria for the award of external internships